Terms of Service:
LifeStem Regenerative Medicine
By opting in to receive SMS (text message) communications from LifeStem Regenerative Medicine (“we,” “our,” or “the Clinic”), you agree to the following Terms & Conditions:
1. SMS Consent Communication
Phone numbers and personal information collected for SMS consent are used exclusively for patient communication and are not shared with any third parties or affiliate companies for marketing purposes.
2. Types of SMS Communications You May Receive
If you provide consent, you may receive SMS messages from LifeStem Regenerative Medicine related to:
- Appointment reminders
- Follow-up messages after clinical visits
- Instructions or updates related to your treatment plan
- Billing notifications or account-related inquiries
- Promotions or patient offers (only if you opt in to promotional messaging)
Example:
“Hello, this is a reminder of your upcoming appointment with Dr. Adams at LifeStem Regenerative Medicine on Tuesday at 2:00 PM. Reply STOP to opt out at any time.”
3. Message Frequency
Message frequency may vary depending on the nature of your care.
You may receive up to 2 SMS messages per week related to appointments, follow-ups, billing, or other patient-care communication.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply based on your mobile service plan.
Fees may differ for domestic vs. international numbers.
LifeStem Regenerative Medicine is not responsible for carrier charges.
5. Opt-In Methods
You may provide SMS consent using any of the following methods:
- Verbally during scheduling or clinic conversations
- Submitting an online form (appointment requests, new-patient forms, etc.)
- Completing a paper form during in-office registration
Your opt-in confirms your agreement to these Terms & Conditions.
6. Opt-Out Method
You may opt out of SMS communications at any time by:
- Replying “STOP” to any SMS message
- Contacting our office directly and requesting removal from SMS messaging
After opting out, you will no longer receive texts, though you may still receive phone calls or emails related to your care.
7. Help / Support
For assistance or questions:
- Reply “HELP” to any SMS message
- Contact us directly at: 346-588-7836
8. Standard Messaging Disclosures
- Message and data rates may apply.
- Opt out anytime by texting “STOP.”
- For help, text “HELP” or visit our Privacy Policy and Terms & Conditions pages.
- Message frequency may vary.
